Do I need a Joomla website to use LicenseDock?
Yes. LicenseDock is a Joomla extension, so it installs on your own Joomla site and runs entirely self-hosted. There is no separate hosted service to sign up for.
What can I sell with LicenseDock?
Any digital product: software and plugins, plus templates, ebooks, fonts, audio, and design files. You can sell one-time or as a subscription, bundle products together, and add license keys only on the products that need them.
Do my customers need an account to buy?
No. Checkout is a single page, and buyers can either sign in or check out as a guest. After a guest purchase, LicenseDock creates their account in the background and emails a link to set a password, so they can sign in to their downloads, license keys, and invoices whenever they need them.
Which payment gateways are supported?
Stripe, PayPal, and Mollie are built in, all at full feature parity, each with test and live modes.
Does LicenseDock take a cut of my sales?
No. LicenseDock charges 0% per sale. Because it is self-hosted, you keep the full amount minus only your payment gateway’s standard processing fees. There are no marketplace or platform fees.
How long do I get updates and support, and how do I reach you?
Every plan includes one year of updates and support. After that, your installed copy keeps working; renew at 40% off to keep getting new versions and support. Need help? Email [email protected] for a fast, personal reply.
Can you add a feature I need?
Quite possibly. LicenseDock is actively developed. If it’s missing something you need, email [email protected]. When a request is a good fit, we build it quickly, and your feedback shapes the roadmap.
How many sites can I use LicenseDock on?
Each plan is licensed for a set number of production sites, shown in the plans above, and you can upgrade anytime as you grow.
Do I need to be a developer?
No. You set up products, plans, and checkout from the Joomla administrator, with no code. If you sell software, drop-in SDKs and a REST API are there when you want license checks and automatic updates.
Can I bring my existing customers and orders across?
Yes. LicenseDock imports customers, orders, subscriptions and licenses from a CSV or XLSX file, in that order, since each step depends on the one before. You get a validation preview before anything is written, three modes (create, update, or both), and a failed import rolls back rather than leaving half your data in.
Can LicenseDock charge VAT and handle EU reverse charge?
Yes. Set a home rate or a country-by-country table, choose tax-inclusive or tax-exclusive pricing, and LicenseDock applies it through checkout, renewals, upgrades, coupons and refunds. In EU VAT mode it checks the buyer’s VAT number against VIES at checkout: a valid cross-border business number removes the VAT and the VIES consultation number is stored on the order as your evidence. LicenseDock is not a merchant of record, so you stay registered and file your own returns.
Is LicenseDock multilingual?
Yes. English and German ship in the box, covering the storefront, the checkout, the Joomla administrator and all 36 customer emails. Buyers are emailed in the language they bought in. Everything uses standard Joomla language files, so you can add your own translation without touching code – and with Joomla’s multilingual mode on, your products, plans and tags translate too.
What if it doesn’t work for me?
Start on the 14-day trial and try it on your own site before committing. If you then buy and something doesn’t work as described, tell us within 14 days of your first full charge – the trial fee doesn’t start that clock. We will try to fix it, and if we can’t, you get a full refund. Full terms are in our Refund Policy.