Frequently asked questions
Quick answers about licenses, downloads, payments and support. If yours is not here, contact support.
Please check your spam or junk folder.
For quick help, please email us at
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Please email us at
We’ll help you log in as quickly as possible.
Log in to your account and visit the Downloads section.
All payments are processed securely via PayPal.
No. We do not store any credit card details.
All payment information is handled directly by PayPal / Stripe.
If PayPal does not work for you, please email us.
We will provide a secure payment link where you can complete your purchase using a credit or debit card.
Mentioned in the products page & checkout page clearly.
For recurring payments, the billing period (monthly or yearly) is clearly displayed before you complete the payment.
You receive 1 year of support and updates, including all product releases during that period.
Support covers installation, setup configuration, and fixing of any product-related issues.
The product will continue to work on your website as long as it remains compatible with your Joomla version and hosting environment.
Enable auto-renewal for uninterrupted access to updates and support, or renew manually at any time.
To maximize your savings, we recommend renewing early. We offer an early renewal discount of up to 60% off.
Yes. We offer exclusive renewal discounts for our existing customers.
Renewal discounts:
- Early renewal: 60% discount
- After expiry (existing customer): 30% discount
Example (based on a $29 product price):
- Early renewal: $29 → $11.6
- After expiry: $29 → $20.3
Renewing early ensures the best value and uninterrupted access to updates and support.
You may use the product on unlimited websites.
Support is provided for one domain. Additional support is available as a paid service.
Yes, within 14 days of a first-time purchase, if the extension doesn't work as described and we can't fix it.
We always try to fix the problem first. See the Refund Policy for the details.
We usually respond very quickly - often within minutes.
If not immediate, you can expect a response within a few hours.
Please email us at
Or submit our support / inquiry form.
What Joomla users say
From the Joomla Extensions Directory.
Had a small feature request and Rajesh added it within 24 hours. Wonderfully responsive support with multiple, direct, email communications
Steve Nelson
News Ticker
Excellent tool. Great, friendly and fast customer service. Individual requests are taken into account. I'm very satisfied. Many thanks.
Many
Notification Bar
Der support ist excellent! Die Reaktion erfolgt unmittelbar und Lösungen werden schnellbereitgestelltTranslated: The support is excellent! The response is immediate and solutions are provided quickly.
Bernd
No Right Click, No Copy
The support is extremely competent. The requests are taken into account and studied and implemented. A very big thank you.
Gauthier Denis
Responsive Lightbox Slider
Excellent Support. I had difficulty, and they returned many emails immediately and fixed the issue.
Rachel S. Kimmel
Head CSS Script
Very fast support! Very responsive and answered my questions within minutes.
Peter
No Right Click, No Copy
This works exactly how intended. So many times I need to hack a template to include a script. This just works.
Lizabeth Willner
Head CSS Script
Ho avuto un problema con la compatibilità di un altro componente. Contattato il supporto, ha risposto in brevissimo tempo e sistemato tuttoTranslated: I had a compatibility problem with another component. I contacted support, they replied very quickly and fixed everything.
Tony
No Right Click, No Copy
If a problem arises, in my case with the display on mobile devices, the developer is immediately on hand to fix it.
Kay Strathus
News Ticker
The support is outstanding! Very quick reply and help on questions. Rajesh, thanks again for your support!
Annelies Hoolmans
Testimonial, Quote Slider
Très réactif et souple, ils ont sorti une nouvelle mise à jour illico pour couvrir un problème que je rencontrais, bravoTranslated: Very responsive and flexible, they released an update right away to fix a problem I was having. Well done.
BARBARA
No Right Click, No Copy
Works like a charm and just what I wanted. The module allows fine tuning and easy to adjust to my tastes.
Sandra Robertson
No Right Click, No Copy
Rapide, efficace, sympathique. Plusieurs échanges très utiles et efficaces dès la première demande . Excellent suiviTranslated: Fast, effective, friendly. Several very useful and effective exchanges from the first request. Excellent follow-up.
Philippe
Content Readmore
THE BEST SUPPORT EVER! Submitted a ticket with two questions and received an immediate response that fixed everything!
Mary-Lynne
Vertical Content Accordion
Support was superb! Once contacted I had almost real-time assistance via email. Very friendly, helpful and patient assisting me setting up.
Brian Johnson
Head CSS Script
The BEST support, I installed and had some issues (relating to another plugin I had) and they helped resolve in the same day very quickly.
Nicholas Klein
Head CSS Script
Usor de instalat, usor de folosit iar suportul in cazul in care aveti probleme este unul rapid si eficientTranslated: Easy to install, easy to use, and if you have a problem the support is fast and efficient.
iacob constantin
Content Lightbox
I have use 2 other plugins for protecting original content from theft. Both plugins have failed recently. I'm thrilled to have this work.
Bonnie
No Right Click, No Copy
Support is excellent. The developer goes for quality. And is listening to suggestions.
Maximiliaan
Beautiful Portfolio
Read more reviews: our extensions and News Ticker and PreLoader.